Política de Privacidad
Responsible for the protection of your personal data
Viajes Blumen, SAS de CV, with registered address at Cuba 817 Villas Andalucía, Juanacatán, Jalisco, is responsible for the processing of your personal data.
For what purposes do we collect and use your personal data?
Your personal data will be used for the following purposes:
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Provide the services and products required by you;
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Inform about changes or new products or services that are related to those contracted or acquired by the client;
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Fulfill the obligations contracted with our clients;
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Evaluate the quality of service, and
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Conduct internal studies on consumer habits.
What personal data do we obtain and from where?
For the purposes outlined in this privacy notice, we may collect your personal data in various ways: when you provide it to us directly; when you visit our website or use our online services; and when we obtain information through other sources permitted by law.
The data we obtain through these means may include, among others:
Name or company name
Home
Phone
RFC
How can you access or rectify your personal data, or delete or object to its use?
You have the right to access your personal data that we hold and the details of how it is processed, as well as to rectify it if it is inaccurate or incomplete; to delete it if you consider it is no longer required for any of the purposes indicated in this privacy notice, it is being used for purposes you did not consent to, or the contractual or service relationship has ended; or to object to the processing of your data for specific purposes.
The mechanisms that have been implemented for the exercise of these rights are through the submission of the respective request by email sent to contacto@viajesblumen.com
Your application must contain the following information:
Name or company name
Phone
Reason for your request
The deadline for processing your request is 20 business days.
How can you revoke your consent to the processing of your data?
At any time, you may revoke the consent you have given us to process your personal data, so that we may no longer use it. To do so, please submit your request by sending an email to contacto@viajesblumen.com.
Your application must contain the following information:
Name or company name
Phone
Reason for your request
The deadline for processing your request is 20 business days.
Modifications to the privacy notice.
We reserve the right to make changes or updates to this privacy notice at any time to address legislative developments, internal policies, or new requirements for the provision or offering of our services or products.
These modifications will be made available to the public through the following means: (i) visible notices in our establishments or customer service centers; (ii) brochures or leaflets available in our establishments or customer service centers; (iii) on our website www.viajesblumen.com/privacy-policy; (iv) or we will send them to the last email address you provided.
Uso de cookies y web beacons.
Cookies are text files that are automatically downloaded and stored on the user's computer hard drive when browsing a specific website. These files allow the website server to remember certain data about the user, including their preferences for viewing pages on that server, username, and password.
Web beacons, on the other hand, are images embedded in a web page or email that can be used to monitor a visitor's behavior, such as storing information about the user's IP address, the length of time spent interacting with the page, and the type of browser used, among other things.
We inform you that we use cookies and web beacons to obtain personal information from you, such as the following:
Your browser type and operating system.
The web pages you visit.
The links you follow.
The IP address.
The site you visited before entering ours.
These cookies and other technologies can be disabled. To learn how, see the following link or email address.
To whom can you file complaints and reports regarding the improper handling of your personal data?
If you believe that your right to personal data protection has been violated by any conduct of our employees or by our actions or responses, or if you suspect that the processing of your personal data violates the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, you may file a complaint or claim with the IFAI. For more information, visit www.ifai.org.mx.